Panel Session · Retail CPG & Ecommerce
Building Smarter Retail Experiences in the AI World
About this session
Retailers are using AI to deliver more personalized, responsive, and profitable experiences. This panel features leaders from retail and CPG companies discussing how they’re using AI to enhance marketing, streamline logistics, and reinvent the customer journey—both online and in-store. Learn which tools are driving results and how teams are building AI into core retail operations. We’ll also examine innovations across omnichannel retail, from checkout-free physical stores to AI-powered customer service agents. Join this panel to see how leading technologists and retailers are shaping the future of the industry.
Speakers
- Nathalie CriouVP, Product, Vapi
- Mark StutzmanChief Operating & Technology, AREA15
- Melanie HillHead of Advanced Concepts (Innovation & Strategy), Ace Hardware Corporation
- Caio CamargoHost, [varejocast]
- Santiago Ontanon AlvarezCIO, Coppel
Tracks
- Retail