Architecting the Agentic Enterprise: How Non-Tech Organizations Can Prepare for AI at Scale

About this session

As AI moves from prompts to agents, the real challenge to enterprise adoption is no longer experimentation but architecture. In this session, Tom Flanagan, CIO at REMAX, will share how senior IT leaders can prepare their organizations for the agentic era: from the infrastructure, governance and guardrails to support a non-technical workforce to the security, privacy and observability needed to deploy AI responsibly at scale. Drawing on his experience leading enterprise AI initiatives, Tom will discuss the foundational decisions organizations must make before agents can be deployed broadly. He'll explore how IT leaders can design the systems, controls and operating frameworks needed to support a secure, scalable and trusted agentic ecosystem.This session is designed for enterprise executives and transformation leaders focused on scaling AI beyond experimentation into trusted, secure and measurable business impact.