Payal is the Senior Director, Solution Engineering at Freshworks. She oversees the Americas (NA & LATAM) solutions engineering team who provide innovative solutions for customers leveraging the Freshworks platform. A veteran of sales strategies, she builds high-performing teams that align with GTM sales strategies, and partners with sales and product leaders to help accelerate and drive company growth. As President and Co-Founder of Freshworks WISE (Women in Solution Engineering), she helps develop, network, and nurture a diverse group of women within the solution engineering organization through the development of programs that educate, encourage, and foster this strong and under-represented community.