Natalie Telson is Head of US Forward Deployed Product Management at Parloa, a Series D agentic AI company specializing in conversational customer experience. Natalie sits at the intersection of product strategy and enterprise AI deployment, identifying complex, off-platform customer needs and translating them into scalable, reusable, revenue-generating solutions. Her work spans Parloa's $50M+ ARR enterprise engagements across retail, insurance, and financial services — from driving a 200%+ improvement in voice AI agent alphanumeric capture accuracy to architecting context intelligence solutions that push cross-sell rates from 10% to a target of 25%+. Prior to Parloa, she was a Senior Technical Product Manager at Amazon Web Services, where she led 0-to-1 AI product development for AWS Finance. Natalie holds an MBA from Columbia Business School and a BA from Columbia University.