
Jeff Mills
Chief Customer Officer, AI
Toptal
About Jeff
Jeff Mills is a senior technology executive with more than 25 years of experience operating at the intersection of data, artificial intelligence, and global expert talent. He currently serves as Chief Customer Officer for AI at Toptal, where he is focused on bringing AI deep into the enterprise by assembling elite, flexible teams that combine world-class talent with practical AI execution to deliver measurable business outcomes.
Prior to joining Toptal, Jeff spent nearly a decade at iMerit, most recently as President. There, he led global customer experience and revenue initiatives while building and scaling expert teams that power modern AI systems. His work spanned predictive AI, generative AI, and multimodal AI, supporting Fortune 1000 companies across autonomous vehicles, medical imaging, robotics, and frontier AI platforms.
Earlier in his career, Jeff held leadership roles at several emerging and high-growth technology companies, including 1-Page (ASX), Gengo (acquired by Lionbridge AI), Criteo (Nasdaq), and Sidestep (acquired by Kayak). He began his career at Yahoo, where from 1998 to 2006 he worked across commerce and media during multiple phases of the company’s growth, gaining early exposure to data-driven products and machine learning systems at scale.
Jeff is passionate about helping organizations move AI from experimentation into production, with a strong focus on execution, quality, and real-world impact. He completed the Stanford Graduate School of Business Executive Program in 2021, has served on the board of the Montessori School of Lake Forest, is an avid traveler, and is based in the Greater Chicago Area.
- Track
- AI Agents: Foundation & Strategy
- Industry
- Consulting & IT Services
- Job Function
- AI/ML
- Company Size
- 501-1,000 employees