Frank Pettinato is the CEO of Avantive Solutions, bringing over 30 years of global contact center and customer engagement expertise at a time when AI is changing how businesses engage with customers. A mechanical engineer who went on to earn his MBA, Frank has spent his career founding companies, leading acquisitions, and thinking deeply about where people and technology meet. That combination of technical and business insight directly shapes how he leads Avantive's approach to AI-powered solutions and digital transformation. He speaks at industry events on innovation, customer experience, and the future of the contact center, and serves on several boards reflecting his commitment to giving back.