Erin Kraemer is a Sr. Principal Technical Product Manager with AWS Agentic AI. She has been actively engaged with software development at Amazon for nearly 25 years. In 2022, she became the founding product leader for Amazon's internal developer experience team, Amazon Software Builder Experience (ASBX), where she led the transformation of how Amazon's own engineers build software with AI. Prior to ASBX, Erin spent 20 years working in technical roles in Amazon's retail businesses, growing from an entry-level web developer to serving on an executive level leadership team. Today she focuses on how organizations build the trust required to let AI agents operate on their behalf.