Devin Stevens leads Solutions Engineering & Implementation at Scrunch, where he works daily with Fortune 100 companies to help them understand and improve how AI platforms like ChatGPT, Perplexity, and Claude represent their brands. Speaking with ten to fifteen companies a week navigating the shift from traditional search to AI-driven discovery, Devin brings a practitioner's perspective on what actually drives ROI — and where enterprise AI deployments tend to stall. He comes to this work with more than a decade of enterprise SaaS experience, having led solutions consulting and professional services teams at Gainsight, Hearsay Systems (acquired by Yext for $220M), and Yext — building a career around helping complex organizations move from promising technology to production at scale.