Using Agentic AI to Drive Customer Acquisition & Retention

About this session

It has always been critical to acquire the right customers, optimize customer-related spend, and personalize engagement at every stage of the customer lifecycle. Agentic AI creates a huge opportunity for companies to increase customer acquisition and retention. This presentation will cover how Agentic AI is helping CreditAssociates take their customer acquisition and retention to the next level, building on their existing advanced analytics capabilities and factoring in key themes of trust, explainability, compliance, and consistency.