Transforming Banking Inside and Out: How AI Drives Better Experiences and ROI

About this session

If 2025 was a time of exploring how to use AI, in 2026 it’s time to examine AI’s return on investment. Prashant Mehrotra, Chief AI Officer at U.S. Bank, shares not only how AI is transforming the way people bank and how banks serve them – but also the scalable, repeatable processes that form the backbone of every successful business. He will address the challenges of, and best practices for, enabling the entire enterprise – actively upskilling the entire workforce to build and leverage the power of AI – as well as where agentic AI is taking us next.