The Training Fallacy: “How To” Sessions Won’t Solve Your AI Adoption Problem

About this session

If you think the solution to lagging AI adoption is more training sessions, you're unlikely to move the needle. The real shift of the AI era isn't teaching people to use the tools — it's about rethinking what enablement looks like in today's environment. In this session I’ll explore how the best AI tools are the ones that don't need any manuals. The interface to software has become language: you describe the outcome you want, and the system assembles the steps. I’ll show what that actually looks like — from spinning up a dashboard just by describing it, to helping you understand how AI can work invisibly in the background to enable users. In this era, the approach to AI upskilling is evolving — and I’ll touch on what we think is coming next.