The Missing Ingredient in Agentic AI Strategy: Understanding How Work Actually Happens

About this session

Organizations are under immense pressure to move quickly on AI. Leaders are told to invest aggressively, experiment broadly, and deploy agents across the enterprise. But without a clear understanding of their business processes, that urgency can lead to overbuilding, misplaced investment, and AI initiatives that fail to deliver meaningful business value.Successful AI agent deployments begin with understanding how work is actually done, as agents can only be as effective as the operational context they are given. AI-powered process intelligence provides that visibility by mapping how work is executed across teams. It enables organizations to identify where agents can have the greatest impact based on evidence rather than assumptions.In this session, Mimica Co-Founder and CEO, Tuhin Chakraborty will explore how enterprises can build a stronger foundation for agentic AI – identifying the most valuable opportunities, reducing wasted investment, and scaling initiatives that deliver measurable operational impact.Attendees will learn how to:-Identify the processes and workflows best suited for AI agents and automation-Use process intelligence to understand how work actually happens across teams, applications, and systems-Avoid overbuilding and misplaced investment by prioritizing opportunities based on operational evidence